Finn Spencer Olivia Jenkins

Shipping Information

We offer free shipping for order over 50 EUR. The shipping cost varies country by country and so also the delivery time. But we can assure that all our orders leave our austrian warehouse within 24 hours.

Delivery FAQs

We deliver to: Austria/ Belgium/ Bulgaria/ Croatia/ Cyprus/ Czech Republic/ Denmark/ Estonia/ Finland/ France/ Germany/ Greece/ Hungary/ Irland/ Italy/ Latvia/ Lithuania/ Luxembourg/ Malta/ Netherlands/ Norway/ Poland/ Portugal/ Romania/ Slovakia/ Slovenia/ South Africa/ Spain/ Sweden/ United Kingdom.

Depending on your requested delivery location, you will receive your order via the logistics companies TNT (FedEx) or GLS (General Logistics Systems Austria GmbH).Shipping costs vary depending on the destination country.

Please contact our customer support team customerservice(at)ion-products(dot)com for more precise delivery details as delivery times vary depending on the country and location. (The delivery time depends on the type of product, which warehouse it is being shipped from and where the final delivery destination is.)

5.90€ / Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

19.00€ / Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, South Africa

19.00€ / Norway

All order above 50€ receive free shipping.

As soon as your goods are accepted by the logistics company, the delivery is assigned to a tracking number that we can share with you. To obtain this information, send an enquiry to customerservice(at)ion-products(dot)com. Enter the details in your account and you will be shown the tracking information.

The logistics company will attempt delivery at another time. You will receive a message when the parcel is delivered to a partner company or to the main post office.

Yes, you can modify the delivery address within the order process.