DUOTONE Windsurf_SS24_Components_MRU

FAQ

FAQ

We strive to provide you all the information you need!

Please find the most frequently asked questions below. For more specific questions on our sails, you can get first-hand feedback from our Duotone team through our Disqus function at the bottom of each sail’s site.

General

You can find our sails and our hardware products at the DUOTONE dealer close to you, or their website. https://www.duotonesports.com/windsurfing/more/find-us/?poi=Dealers  DUOTONE fashion, spare parts and promo gadgets you can order directly in our online shop https://shop.duotonesports.com/en-gb/

We cooperate with various windsurfing centres around the world, where you can try DUOTONE products on the best windsurfing spots in the world. https://www.duotonesports.com/windsurfing/more/find-us/?poi=Kiteschools You can also meet us at our test events. https://www.duotonesports.com/windsurfing/more/find-us/?poi=Events

The prices vary from country to country because of different customs. Check out the website of your local dealer to find out what he can offer you. https://www.duotonesports.com/windsurfing/more/find-us/?poi=Dealers

To learn more about the Duotone brand switch read our brandstory!

Equipment

Try our fantastic sail / style finder!

Most customers change their individual sail and mast sizes according to demand and therefore own a quiver with different brands. When building up your sail quiver, you should try to combine sails that have a similar feel and behavior. The one decisive factor defining how similar or different one sail feels/behaves to another is the position of the draft, in both levels, vertical (high><low) and horizontal (forward><back). 

  • Freeride and Slalom sails from the different brands nowadays feel quite similar since at least the horizontal draft position is forward oriented on nearly every sail.

  • The biggest difference though you find with Wave sails.

Basically there are 2 different kind of wave sails:

  1. Draft further back (= balanced pull on both hands) and low (to keep the sail controllable). These sails are the ideal companion for multi-fin boards. Since the balanced pull on both hands makes them super neutral in your hands they shine especially in real down the line conditions. On the other hand they feel very different to modern Freeride and Slalom sails (which are very forward pulling). So if you are using such draft back/low Wave sails only very occasionally as your high wind flat water sail you might be better off with the second type of wave sails. 
     

  2. Draft forward and up (to still generate enough low end power): these sails work on both single- and multi-fin boards. With the forward pulling feeling they are more exiting/direct to sail and have a very similar feeling to modern Freeride and Slalom sails. In addition they are the ideal choice for side-onshore jumping conditions as the higher and forward oriented draft helps/accelerates rotations in the air (especially forward loops).

So when mixing your quiver with different sails/brands you should try to combine sails which have a similar draft position and thus feeling and behavior.

Just follow these guidelines:

  1. You are mainly sailing on flat water. Try to combine your Freeride or Slalom sails with a draft forward/up wave sail. Typical examples are: Duotone Super Session / NP Combat / NP Atlas / Severne Blade / Simmer Icon
     

  2. You are looking for a wave sail which is super neutral for down the line riding. Try to get some of these: Duotone Super Hero / GA IQ / Goya Banzai / Goya Fringe / NP Zone / Simmer Tricera / Simmer Blacktip
     

  3. Try to avoid combining draft forward/up- with draft back/low sails in your quiver as these feel and behave extremely different. 

Ask your local dealer. He will help you ordering the right batten and helps you with the repair.

You want to get deeper into the fascinating topic of DUOTONE sail battens? Here we go:

1. Check this out: https://shop.duotonesports.com/en-gb/spareparts_sails

2. BATTEN REPLACEMENT CHART

Our sails are designed around DUOTONE masts for maximum performance. You wouldn’t spill ketchup over your rump steak either.

A shorter mast and longer extension lead to a softer rig. A longer mast and shorter extension will result in a stiffer rig respectively. It depends on which characteristics you prefer. Generally lighter sailors often prefer softer handling, whilst heavier sailors often prefer a stiffer, more direct feeling.

Firstly, a higher carbon content reduces the weight and increases the responsiveness. The quality of the mast influences the performance of the sail extremely. Please find more information here!

The Platinum Aero is the lightest and most exclusive boom on the market. It’s up to 200g (for masts) and 400g (for booms) lighter than the Platinum version and made of 100% T900 carbon.

In a nutshell and without sales man’s words:

1) You don’t have to sit down to pull the downhaul, so your ass doesn’t get wet.

2) You don’t need a harness / hook / bar to pull strong enough. Especially for larger sails this saves a lot of your energy.

3) You can adjust the downhaul trim on the water.

Imagine: you are in Pozo, the wind picks up, and you’re overpowered. Well – the POWER.XT protects your feet from walking over the rocks to readjust your sail on land.

The Uni.XT is the only extension which works with any kind of sail. Check out this manual:

https://www.duotonesports.com/fileadmin/user_upload/dtw/downloads/DTW%2019_Uni.XT_loop-loop-go_threading.pdf

Warranty

2+3 years: all sails, except the Idol, Super Hero M.Plus, Warp and Warp Foil

2 years unconditional: all booms, masts, extensions, bases (except all AERO, EPX, BLACK products)

To extend your warranty register your products within 30 days of purchase on our website: https://www.duotonesports.com/windsurfing/more/ask-us/warranty-registration/welcome/

Requests

Soooorrrryyyy! The person you wrote to, is probably on the water. Pleases try again or contact your local dealer.

That depends on how fast/crazy/stylish your windsurfing skills are!

Usually, the carreer of a professional windsurfer starts in cooperation with a windsurfing shop or school. We gladly connect you with our local partners around the globe to get things rolling.